Your new company
At Frontify, our mission is simple. We create the best and most user-friendly brand management platform - a platform that enables anyone to deliver compelling and consistent brand experiences. Today, Frontify is empowering thousands of different-sized companies around the world, including Facebook, Lufthansa, Vodafone, and Allianz.
Frontify is a scaleup company with over 100 employees, headquartered in St. Gallen, Switzerland and another office with a skyscraper-view in New York, USA. Frontify is built on a collaborative culture of experimentation, trust, and transparency. We believe in being happy and fulfilled at work, and let our personalities shine through everything we do. Does this sound like the place for you? Then read on.
Our Customer Success team currently is spread across our St. Gallen headquarters and our growing New York office. This international team is made up of a strategic and driven bunch who have a diverse skill set in design, agencies, project management and, of course, customer success. Together, they combine their skills to support our customers to bring their brand to the next level. When they’re not advising or guiding them on the latest feature, they will be outdoors - hiking, skiing, skateboarding or even sailing.
Your mission is to provide our customers with a world-class service experience around platform implementations. This includes styleguide or digital asset migrations, and the preparation of publication templates. As an Implementation Manager, you will help to shape our professional services and step-in to coordinate the projects directly with our customers, the product team, and the corresponding Customer Success teammates. In the first step, you will drive the launch and adoption of our latest product, the publisher, preparing existing digital & print templates to work smoothly with our product. If you pride yourself on being a multi-tasker, opportunity multiplier, and have a knack for pushing exciting product developments and services - then this could be the job for you.
Frontify is a very dynamic company where things change quickly and opportunities arise often, providing a lot of space for personal development. We're big on flexibility, and providing our Frontify family with time for side projects. Our office is pretty great, but more important is our culture of freedom, trust, learning, advancement, and happiness. Our word only counts for so much, though. See what we have to offer for yourself – start the conversation.